I've been in Contact with VSP and USAA (USAA set me up with a VSP plan). I've had the plan for years and my wife and I have lasik and now don't need it.
I tried to cancel and they told me I can't do so. I've never signed a contract saying I have to be stuck with them.
USAA told me I was stuck because we had a claim, small claim which is why I paid for insurance. Now after some Facebook posts they are telling me I can cancel if I pay the claims back. $140 lens frames after paying for insurance for that time.
According to some other forums they've done this to dozens of people. Can we sue them?